Improving your SEO FAQ page is useful for your site in several ways, but the most important result is improving your user experience and ranking.
Whether your website already has an FAQ page or you want to add one, these tips will help you optimize your SEO FAQ with user needs in mind.
Many companies keep their service FAQ pages located in the footer or buried deep in the navigation bar. Since FAQ pages rarely lead readers to conversions or list product information, they often don’t prioritize optimization.
Nevertheless, the Frequently Asked Questions pages represent a key opportunity for SEO agencies and online businesses. In addition to answering questions and helping potential customers get past their questions (as the name suggests), FAQ pages can give you a boost when done right. Set up correctly, they can increase your visibility in search results, and if you have one anyway, it’s best to optimize it with good FAQ page practices.
Here are some of the best practices to help you create or optimize an FAQ (Frequently Asked Questions) page.
How to create SEO-friendly FAQ pages?
You are convinced to add an FAQ section to your site or to optimize your existing FAQ pages. Where to start? How do you make sure you respond effectively to the questions that are prevalent to your users? What do you need to do to get Google to index your content on the first page?
First of all: have a data-driven strategy. The process of creating SEO friendly pages follows this structure:
- Compile the most common questions from users
- Provide complete and concise answers to these questions
- Format your FAQ pages for user experience (UX)
- Optimize the title tag and meta descriptions of your FAQ pages
- Annotate your page with the FAQ diagram
1.Compile frequently asked questions from users
Static FAQ pages should include the most common questions among your users. It sounds simple at first glance, but it’s not as easy as brainstorming questions that users are looking for. In addition to this article dealing with the intention of research on the web, find other sources:
Internal Team Members: Your sales and customer service team interacts with users every day. Question them to determine the most common questions and which ones are most likely to drive potential customers away from the shopping cart.
Question generator: Get a better understanding of what people are looking for on the web using sites like Answer the public, ubersuggest, or asked. These free tools are a gold mine for finding the most frequently asked questions about keywords.
Forums: Although they don’t interact directly with your site, forums are great sources for identifying trends and issues in your products or services.
Competitor sites: study your competitors’ after-sales service FAQs and keep the questions that seem most relevant to you.
2.Provide complete and concise answers to these questions
Once you have a complete list of questions to include in your FAQ pages, it’s time to provide the best Answer to each one. Again, you can take advantage of existing resources (ex: sales team, after-sales service, white papers) to make sure the answers are correct. Many of the answers can be found in existing content on your site; be sure to rephrase them to avoid duplicate content penalties.
The answers should be complete, but it is equally important to keep them short and to the point. Users come to FAQ pages to get answers, not to generate new questions. Include enough information to fully answer the question, but try not to exceed 5-7 sentences for each. Use internal links to direct users to relevant content on your site to find more information on the specific topic.
Many queries contain question formats such as “how…”, “what is…”, or “why…”, so structuring FAQ pages for voice referencing means formatting your questions and answers in this spirit.
There are also great opportunities to include keywords in questions or answers to your common search queries. The long-tail keywords are perfect for your questions and answers because they help you answer queries that began with the voice search. Making sure you write frequently asked questions entirely and answer them concisely is a great practice. It also increases the likelihood that you will rank at position 0 on Google results.
3.Format your FAQ pages for the user experience (UX)
In addition to popular questions and precise answers, you want to structure your FAQ pages for an optimized and efficient UX. Make it easy for people to find what they’re looking for, and they’re more likely to stay on your site longer.
A common trap is to drop all questions on one FAQ page, forcing users to scroll endlessly for an answer. Not only does this generate poor UX (likely to result in a high bounce rate ), but it also does not benefit your SEO.
Consider dividing your list of questions into multiple FAQ pages, separated by categories and topics. This allows the main page to serve as the content center for your FAQ experience and creates an organized structure for users to navigate easily. If you have the resources, you may want to consider adding a search bar that allows users to search and find their Answers.
From an SEO keyword perspective, creating multiple FAQ pages allows you to target specific terms for each topic or category.
Think visually
Sometimes a picture is a better way to explain tactile concepts, grab attention, and make the learning process smoother. Don’t limit your responses to the text. Use well-designed images, graphics, illustrations, or videos to add more visual appeal to your FAQ page and make it easier for visitors to receive clear answers to their questions.
For example, if you give instructions to perform a specific process or provide details of using a certain feature of your services, images, charts, graphs, and screenshots may. Guide customers step by step.
4.Optimize the title tag and meta descriptions of your FAQ pages
Better visibility needs to incorporate target keywords in the title tag and meta description of each FAQ page. The title tags play a major role in helping search engines understand the page’s topic and users understand the page’s content. While meta descriptions are not a ranking factor, they are an important part that can impact CTR. By optimizing these two on-page SEO factors, you provide users and Google with a clear explanation of the page’s purpose.
5.Implementation of structured data
Adding structured data to your FAQ page is a good way:
- to be in Position 0
- to become more visually appealing in the SERP,
- get a higher click-through rate
Fortunately, Google recently added support for structured data FAQs in Google Search and Assistant.
You can install a WordPress plugin in the structured data implementation of your FAQ pages. Another cool thing about using this plugin is that it prompts you to mark each question as an H2 or H3 subtitle, which Google uses to find answers to questions in the People function. Also, Ask. By using the plugin, you optimize both organic search opportunities.
By implementing these rich results, you can make your content strategy eligible to display questions and answers directly on Google search and voice search.
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